Frequently Asked Questions
Products
What products do you currently sell?
Right now, Beauty AIRAH offers our signature Pretty Girl Pen—a 4-in-1 makeup pen designed to simplify your routine and keep your beauty essentials all in one place.
What makes the Pretty Girl Pen different?
The Pretty Girl Pen combines four everyday makeup essentials into one sleek, travel-friendly pen:
- Eyeliner
- Highlighter
- Lip Liner
- Brow Pencil
No more digging through your makeup bag! Whether you're getting ready at home or touching up throughout the day, the Pretty Girl Pen keeps everything you need in one convenient product.
What's included in the Pretty Girl Pen?
Each Pretty Girl Pen includes:
- Eyeliner
- Highlighter
- Lip Liner
- Brow Pencil
Is the Pretty Girl Pen beginner-friendly?
Absolutely! The Pretty Girl Pen was created for everyone—from beginners learning makeup to beauty lovers who want an easier routine.
Is it suitable for sensitive skin?
Yes! The Pretty Girl Pen is suitable for sensitive skin.
Is it cruelty-free?
Yes! Beauty AIRAH products are cruelty-free.
Is it vegan?
Yes! The Pretty Girl Pen is vegan.
What ingredients are used?
The Pretty Girl Pen contains ingredients such as synthetic beeswax, cera microcristallina, dimethicone, ethylhexyl, and more. A complete ingredient list is printed on the product packaging for your reference.
How long does the Pretty Girl Pen last?
With normal daily use, the Pretty Girl Pen typically lasts around 2 months, though this varies depending on how often you use each shade. The product has an expiration date of January 27, 2031 when stored properly.
Will you release more shades or products?
Yes! We're just getting started. More shades and exciting beauty products are already in the works, so stay tuned.
Shipping
Where do you ship?
Currently, we ship within the United States only.
How long does processing take?
Orders are processed within 1–2 business days before shipping.
How long does shipping take?
Standard shipping typically takes 3–5 business days once your order has been shipped.
How much is shipping?
Standard shipping is $3.45.
Do you offer local pickup or delivery?
Not at this time.
How can I track my order?
Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.
What if my package is lost or stolen?
Please contact us at contact@beautyairah.com, and we'll do our best to help resolve the issue.
Returns & Exchanges
Do you accept returns?
Due to the nature of cosmetic products, all sales are final, and we do not accept returns.
What if my order arrives damaged?
We're so sorry! Please email contact@beautyairah.com as soon as possible with your order number and photos of the damaged item so we can assist you.
I entered the wrong shipping address. What should I do?
Please contact us immediately at contact@beautyairah.com. If your order hasn't shipped yet, we'll do our best to update the address.
Payments
What payment methods do you accept?
We currently accept:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
Do you offer payment plans?
Yes, you can use Shop Pay at checkout for installments.
About Beauty AIRAH
What inspired Beauty AIRAH?
Beauty AIRAH was created from a genuine love for makeup and a passion for helping women feel beautiful, confident, and comfortable in their own skin.
What does "Beauty AIRAH" mean?
Beauty AIRAH represents your Beauty Era—a new chapter filled with confidence, growth, self-love, and the embrace of the best version of yourself.
What is the Pretty Girl Era?
The Pretty Girl Era isn't about perfection—it's about becoming the version of yourself that feels the most confident, soft, feminine, and happy. It's choosing yourself, taking care of yourself, and feeling beautiful from the inside out.
How can I stay updated on new launches?
The best way to stay in the loop is to:
- Join our VIP email list
- Follow us on Instagram: @beautyairah
- Follow us on TikTok: @beautyairah
You'll be the first to know about launches, restocks, and exclusive offers.
Brand & Community
Do you have a rewards program?
Not at this time.
Do you have a brand ambassador program?
Not at this time.
Can I become an affiliate or content creator?
Not at this time, but we're always dreaming up new ways to involve our community.
Do you collaborate with influencers?
Not yet—but we'd love to someday!
Contact Us
How can I contact customer support?
Email us anytime at contact@beautyairah.com.
What are your customer service hours?
Our support hours are Monday–Friday, 9:00 AM–5:00 PM (EST). If you reach out outside of business hours, we'll get back to you as soon as possible.
How long does it take to receive a response?
We aim to respond to all inquiries within 24–48 hours.
Restocks
Will sold-out products be restocked?
Yes! We do our best to keep our products in stock. If a product sells out, we'll announce restock updates on our social media pages and notify our VIP email subscribers as soon as a restock date is available.